By using this site, you agree to the terms of our policy.
Why We Collect Personal Information
We collect personal information to receive, process, and ship your orders, to respond to your customer service needs and inquiries, and to improve DERMACYTE™ products and services.
DERMACYTE® Products and Services
When you place an order online, your information may be shared with the internet service provider, the web host, credit card and credit companies, shipping services (e.g., United Postal Service, United Parcel Service, FedEx, etc.) to transmit, process, and ship your order.
If you contact our customer service representatives with a question, our customer service representatives may need additional information from you in order to contact you with an informed response that addresses your need or inquiry.
What Personal Information is Collected
Depending on how you use the services associated with the site, we may ask you to share certain personal information with us. Whether you provide OBI such information is completely voluntary, but if you do not share the required information, you may not be able to use some of our services.
Personal information that we collect includes, but is not limited to, your name, billing address, shipping address, phone number, email address, credit card information, and customer needs, attributes, and preferences.
When Personal Information is Collected
OBI may ask you for personal information when you contact customer service or purchase products.
Contacting Customer Service
If you have questions regarding Dermacyte products, our customer service representatives are happy to help answer them. But to respond to your questions and provide superior customer service, our representatives may need to learn more about you. For instance, they may need your contact information to review your order history or to contact you with responses to your questions; they may also need to learn more about your customer needs and preferences in order to provide informed answers to your Dermacyte inquiries and help identify what Dermacyte solutions may be best for you.
Making a Purchase
When you buy a product from the site, you have to supply a billing address, phone number, shipping address, and credit card information.
How OBI Protects Your Information
Your privacy is important to us, so we maintain physical, electronic and procedural safeguards to protect your personal information. For example:
We use industry-standard Secure Sockets Layer ("SSL") authentication to guarantee the confidentiality of online transactions made on our site. SSL authentication and encryption of the information that you send to us over the Internet help protect your online transaction information from third party interception. Additionally, we never display your full credit card number once it has been entered and we will only reveal the last four digits of your credit card for verification purposes.
Information shared within our company and with other parties is subject to contractual obligations that parties receiving your personal information maintain the confidentiality of such information.
There is always a risk that parties might unlawfully misuse personal information or that third parties may unlawfully intercept transmissions. This risk is true of all Internet use and all business transactions. Though we have measures in place to protect your personal information, we cannot ensure the security of any information you transmit, and you transmit all information at your own risk.
How OBI Uses Your Personal Information
OBI collects personal information to provide you with the Dermacyte products you desire and to make our products, services, and web page easier and more rewarding to use. We use such information for receiving, processing, and shipping orders, for providing customer services, and for internal purposes, such as studying our customers' preferences. We may also use your information to contact you for account and promotional purposes.
In the event that another company buys the assets or stock of OBI, your personal information may then belong to another entity.
Who Views Your Personal Information
OBI may share your personal information with companies that perform services for us, such as fulfilling orders, delivering packages, sending postal mail and e-mails, analyzing customer data, providing marketing assistance, processing credit card payments, investigating fraudulent activity, conducting customer surveys, and providing customer service. Individuals and companies have access to personal information that is needed to perform their functions, but may not disclose your personal information for other purposes.
Some personal information is stored on servers owned by other companies, but only OBI has the right to access this information.
Personal information may be disclosed if required by law.
Cookies on the Site
Although not personal information, when users navigate to, within, and away from the site, we collect some anonymous information about how site visitors use the site and the Internet by setting and accessing cookies on their computers. These cookies track information such as how often the user visits our web site, what pages the user views, and what sites the user visits after leaving the site. These cookies track the user’s computer, not the user. Your web browser can be set to allow you to control whether you will accept cookies, reject cookies, or to notify you each time a cookie is sent.
OBI’s Use of Web Beacons
We have included web beacons on some of our web pages. OBI uses web beacons to transfer data (such as purchase and site usage history). OBI may provide this data to companies that assist in data research and analysis; these companies are prohibited from using this data for any other purpose. The analysis and research helps OBI to determine customer preferences and improve OBI's offerings. OBI may also rely upon third parties to assist with the use and implementation of the web beacons.
Definition of Web Beacon
A web beacon, sometimes called a pixel, is a graphic image or small string of code, that is included on web pages or in an email to enable the transfer of data. Web beacons can be used by companies for several purposes such as reporting web site traffic, customer preferences, advertising effectiveness, and general auditing.
Children Under 13
Our site is not designed for children and we do not wish to collect personal information from children under 13. Children may view our site, but may not make a purchase, become a registered user, or use any service that asks for personal information.
If a child is under 13 and wants to make a purchase, the child should ask a parent, guardian or authorized adult over age 18, to place the child’s desired DERMACYTE order.
If a user registers with us and we discover that the user is under 13, we will send the user a message and delete such user’s registration.
Our policy is designed to protect children. Federal law requires us to take special steps to safeguard children's privacy. For more information about this federal law and about children's privacy, click here.
Accessing, Amending, and Identifying Your Personal Information
You will have an opportunity to amend or delete personal information required to place an order prior to placing such order.
If you are a California resident, you have the right to request one Notice of Information-Sharing Disclosure per year, which identifies the parties with which OBI has shared personal information we have collected from you. You may request the Notice of Information-Sharing Disclosure by writing to us at Oxygen Biotherapeutics, Inc., 2530 Meridian Parkway, #3078, Durham, NC 27713. We will respond to your request for a Notice of Information-Sharing Disclosure within 30 days.
Oxygen Biotherapeutics, Inc
ONE Copley Parkway, Suite 490
Morrisville, NC 27560